Refer to our website for more information @ www.sboconsulting.co.za
The Customer confirms that any information given to SBO Consulting CC is true and correct. Terms and conditions of sale are available on request.
Terms and Conditions
1. By using any of our products, and / or services, whether once-off or continuously, you agree to all of these Terms and Conditions.
2. For all enquiries on these Terms & Conditions, as well as all POPI, PAIA, ECTA and similar queries please contact:
Albert A. Marais Attorneys
[Firm number F15354 of the Legal Practice Council: Gauteng]
Cell +27 83 984 2049 {please no WhatsApp}
Tell 011 783 0516
aam@albert-a-marais-attorneys.co.za
507 The Birches, Sandhurst Gardens,
Fredman Drive (cnr 5th Street),
Sandton 2196 Johannesburg, Gauteng
3. The laws of the Republic of South Africa will apply.
4. SBO Consulting CC will have the discretion of deciding whether to take action in the High Court, the Magistrates Court, or any other forum.
5.1. We are not liable for damage due to interrupted electricity supply, howsoever caused, whether due to for example but not necessarily limited to service delivery failures on the generation, transmission, and distribution side, or due to any criminal, industrial or protest action, nor due to natural causes such as lightning, sinkholes, earthquakes, or landslides.
5.2 Nor will we be liable for damages as a consequence thereof.
6. As is the industry norm electronic goods cannot be returned. Any deviation of this policy is strictly in our discretion and does not constitute an amendment of our terms & conditions.
7. SBO Consulting CC provides hardware and software on an arm’s length basis and expressly exclude any liability for civil or criminal liability that you incur.
8. We are not responsible for hardware / software redundancy due to breakthrough technological discoveries nor due to changes in legislation.
9. SBO Consulting CC is not in a position to guarantee that your, or any other person’s, network service provider ensures consistent uninterrupted connectivity.
10.1. Users are prohibited from violating or attempting to violate the security of the SBO CONSULTING CC website, app, or services by way of any of the following, but without limitation:
10.1.1 accessing data not intended for such user or logging into a server or account which the user is not authorized to access;
10.1.2 attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;
10.1.3 interfering or attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the website, overloading, "flooding", "spamming", "mailbombing" or "crashing";
10.1.4 sending unsolicited communication by email, or other methods including promotions and/or advertising of products or services;
10.1.5 forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting;
10.1.6 deleting or revising any material posted by any other person or entity;
10.1.7 using any device, software or routine to interfere or attempt to interfere with the proper working of the website and or app, or any activity being conducted on the website or the app.
10.1.8 taking any action that imposes an unreasonable or disproportionately large load on our infrastructure;
10.1.9 facilitating any viruses, trojan horses, worms or other computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or information;
10.1.10 Using an anonymizing proxy; and / or use any robot, spider, other automatic device, or any manual process to monitor or copy our website or our app.
10.1.11 Using any device, software or routine to bypass our robot exclusion headers, or interfere or attempt to interfere with the SBO Consulting CC website and / or the app, and / or any of the
SBO Consulting CC products or services.
10.2. Violations of system or network security may result in civil or criminal liability. we will investigate occurrences, which may involve such violations and may involve, and cooperate with, industry organizations and law enforcement agencies in prosecuting users who are involved in such violations.
11. SBO CONSULTING CC provides cutting-edge computer, cyber, and network security but understandably cannot be liable for data breaches due to user error on your part, nor due to vis majeure factors.
12. Because of the nature of our business we might be exposed to sensitive information of your firm, your staff, and your clients, such as for example, but not necessarily limited to, access details and credit / debit card information, which we shall keep confidential. Please just be aware that in many instances we are not able to do our job i.e. it will not be possible for us to assist you, without your sensitive information.
13. SBO Consulting CC is not in the business of selling our clients’ information and will not do so.
14. Within legal parameters, we cooperate with South African law enforcement agencies and regulatory bodies.
15.1. Although all reasonable steps and more are obviously taken by us, SBO Consulting CC will not be held responsible if any information or image, displayed on our website, app, emails, messages, or related services is obscene, disturbing, or offensive.
15.2. Should such an unlikely event occur we expect of you to notify us first, before notifying others in any way, including alerting the media or by way of a post on social media.
16.1. All content, intellectual property, and data on the SBO Consulting CC website, app, and services including but not limited to, software, databases, text, graphics, icons, hyperlinks, private information, and design, remain the property of SBO Consulting CC.
16.2. Users of the SBO Consulting CC website, app and services are not granted a license to the content, intellectual property and data of SBO Consulting CC, unless provided in writing.
17.1. SBO Consulting CC can adjust its prices without having to notify nor consult anyone.
17.2. If any amount of money is still owed by you, to SBO Consulting CC upon cancellation by either party, you will still be liable to pay such an outstanding amount.
18.1. Arrival for onsite callouts by SBO Consulting CC may be delayed by heavy traffic, adverse weather, traffic accidents, protest action, and roadblocks.
18.2. You must reasonably cooperate with us by providing safe physical access to premises and hardware and by providing login details when it is necessary to do so in order for an installation to be done or a problem to be resolved.
18.3. It is understood that in the event of a remote service call it will be necessary to provide us with control of your computer system.
19. Should any new legislation be introduced that impacts this agreement such legislation will apply and will be deemed to be incorporated herein without this agreement having to be renewed by the parties.
20. As a professional firm it remains your responsibility to be compliant with the rules and requirements of the bodies that oversee your profession and we cannot be held liable if you are not compliant.
The end.